PGeasy Privacy Policy

PGeasy (“we”, “our”, or “us”) values your trust. This Privacy Policy explains how we collect, use, and protect information from users (“you”) of the PGeasy mobile application (the “App”) and related services. By using the App, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the App.

1. Information We Collect

• Personal Information: Name, email address, mobile number, BMDC registration number, and communication preferences (only if voluntarily provided).
• Account Information: Login credentials, subscription details, and exam performance history.
• Device Information: IP address, device ID, OS version, browser type, screen resolution, and usage logs (collected automatically).
• App Usage Data: Pages viewed, questions attempted, videos watched, session duration, and search activities.
• Cookies & Tracking: We may use cookies or similar technologies for analytics, personalization, and improving services.

2. How We Use Your Information

• Provide exam-related services and study features.
• Communicate with you about updates, test results, and new features.
• Improve the App’s performance, content, and security.
• Send important notices regarding terms, policies, or service changes.
• Prevent fraud, unauthorized use, or misuse of the App.
• Comply with applicable laws and regulations.

3. How We Share Your Information

• Service Providers: With trusted third parties that provide hosting, analytics, and support services.
• Legal Requirements: When required by law, regulation, or government request.
• Business Transfers: In case of merger, acquisition, or sale of assets.
• With Consent: If you explicitly agree to share information for certain services or promotions.
• We do not sell or rent your personal information to advertisers.

4. Data Storage & International Transfers

Your data may be stored and processed on servers located outside your country. We will take reasonable steps to ensure data security and compliance with applicable laws.

5. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

6. User Rights

• Access the personal information we hold about you.
• Correct or update your data.
• Delete your account and associated data.
• To exercise these rights, please contact us at neuronoffice.bd@gmail.com.

7. Children’s Privacy

The App is not intended for children under 16. We do not knowingly collect personal information from children.

8. Security

PGeasy values the security of your personal information. We use technical and administrative measures to protect the data you share with us, though no system can be 100% secure. Personal details (such as name, phone, or email) submitted through the app are encrypted during transmission. For any concerns about your data security, please contact us via the support channels in PGeasy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted within the App and/or Play Store listing. Continued use after changes means acceptance of the updated policy.